Results That Matter

Great IT leadership delivers measurable outcomes. Here's what proven technology leadership looks like in practice—from operational metrics to team development to business impact.

By the Numbers

60%
Incident Reduction
Reduced IT ticket noise at Ntirety in just 8 months through process improvements
99.9%
Uptime Achieved
Maintained critical infrastructure availability at Peak 10/Flexential
70%
Service Improvement
Reduction in service incidents through improved processes and documentation
$3M+
Budgets Managed
Annual technology budgets optimized and managed effectively

Key Achievements

Operational Excellence

Built IT Operations from Scratch

Transformed a one-person IT function into a full-fledged department at Peak 10/Flexential, establishing all processes, documentation, and team structure from the ground up.

Achieved SOC 2 Compliance

Led security and compliance initiatives to achieve SOC 2 certification, implementing enterprise-grade security frameworks and controls.

Managed Multi-Country Operations

Successfully coordinated IT operations across US, Canada, and Bulgaria, establishing consistent processes and service levels across time zones and cultures.

Team Development

Former Team Members Advanced to Executive Roles

Mentored and developed IT professionals who went on to become CIOs, VPs, and senior engineering leaders at other organizations—a testament to building teams that outgrow their roles.

Leadership Through Transitions

Successfully guided teams through company acquisitions, technology transformations, and organizational changes while maintaining morale and productivity.

Remote Team Excellence

Led fully distributed IT teams effectively, establishing communication practices and workflows that enabled high performance across remote environments.

Strategic Initiatives

M&A Technology Integration

Navigated multiple company acquisitions, performing technology due diligence, planning integrations, and executing smooth transitions of systems and teams.

Enterprise Technology Deployments

Led large-scale implementations of Windows Autopilot, Microsoft Intune, Office 365, and other enterprise platforms across organizations.

Cost Optimization

Consistently identified and eliminated redundant technology spending, renegotiated vendor contracts, and optimized licensing to improve budget efficiency.

Real-World Impact

🚀

Scaling with Confidence

At Terazo, built complete IT infrastructure for 110 fully remote employees from scratch. The company scaled smoothly without technology bottlenecks because the foundation was right.

110 Employees

Supported entirely remotely with enterprise-grade tools and processes

🛡️

Security Without Compromise

Implemented enterprise security frameworks that achieved SOC 2 compliance while maintaining usability for end users. Security doesn't have to slow people down when it's done right.

SOC 2

Compliance achieved through practical, scalable security controls

👥

People First, Always

The most rewarding outcome: watching team members I've mentored advance to leadership positions at other companies, taking with them the skills and confidence they developed.

Multiple

Former team members now in CIO and VP positions

Ready for Similar Results?

Let's discuss how fractional IT leadership can deliver measurable improvements for your company.

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